We stand behind our
Quality Craftsmanship. We proudly offer a Limited Lifetime Guarantee
covering defects in materials and workmanship for all of our closet organizers
for as long as you live in your home. We will repair or replace any defective
part of any damaged in transit without charge. If at any time, you discover any
defect in our material or in the workmanship of our product, please contact our
dedicated representatives so that they can ensure that these issues are
addressed immediately. We are dedicated to ensuring that the purchase of our
closet organizers is a safe, enjoyable experience. We want you to be so
satisfied with our closet organizers that you tell a friend about
us.
When you create an
account you will be prompted to enter personal information including: name,
address, phone number, etc. The information we collect when you create an
account allows us to ensure prompt delivery, and to improve our content
delivery. EasyClosets.com does not share names, postal addresses and demographic
information with any other company. All information is kept strictly
confidential and internal to EasyClosets.com.
EasyClosets.com uses a cookie, a small file stored on your computer, to allow
you to store items in your shopping basket and design portfolio and retrieve
them when you re-visit our web site. The cookie, by itself, does not tell us (or
anyone else) who you are, your e-mail address, or any other personal
information.
Returns Policy
You may return new, uninstalled items within 30 days of delivery for a full refund. We'll also pay the return shipping costs for the particular part if the return is a result of our error (you received an incorrect, miscut or defective item). Because of the custom nature of each order we sell, if you decide to return your order for any other reason, the return shipping costs are your responsibility.
Any order returned to us because delivery is refused will result in a 20% shipping and restocking fee.
A Return Material Authorization (RMA) must accompany all returns. Please call 1-800-910-0129 to request an RMA be sent to you via email.
Security Statement
At EasyClosets.com we take the privacy and security concerns consumers have when
using the Internet very seriously. We want to make your experience at
EasyClosets.com a pleasant one. To accomplish that goal, in addition to creating
a web site that has volumes of easily-navigable and current content, we also
utilize secure technology to prevent any unauthorized access to your information
and we pledge to not share any information you provide to us with anyone outside
of EasyClosets.com.
Secure Transaction Security EasyClosets.com uses secure socket layer
(SSL) technology to keep your personal
information safe. All of your ordering information (name, address and credit
card number) is encrypted for maximum security. This prevents anyone from
reading any of your information as it travels to our ordering system. To protect
you even further, EasyClosets.com does not retain any credit card numbers within
our ordering system. Approval is immediate and we do not add your credit card
number to any of our databases. This forces you to re-enter your credit card
number when you make a future purchase, but it also prevents anyone from gaining
access to your information.
Still Prefer to Order Via Phone
If you prefer, we provide Customer Service support at
1-800-910-0129. Our representatives can view your shopping basket
and design portfolio and complete the sale over the phone.
Your Credit Card Guarantee
In addition to our guarantee and secure technology, our credit card partners
offer programs to further protect you against any possible fraud when shopping
online at EasyClosets.com.
EasyClosets.com uses secure socket layer
(SSL) technology to keep your personal
information safe. All of your ordering information (name, address and credit
card number) is encrypted for maximum security. This prevents anyone from
reading any of your information as it travels to our ordering system. To protect
you even further, EasyClosets.com does not retain any credit card numbers within
our ordering system. Approval is immediate and we do not add your credit card
number to any of our databases. This forces you to re-enter your credit card
number when you make a future purchase, but it also prevents anyone from gaining
access to your information.
